Terms and Conditions

Last updated: July 2026

SMS Programme

Programme Name

Kladra SMS Programme

Programme Description

By opting in through our website form at kladra.com you agree to receive SMS messages from Kladra. Messages may include follow up messages regarding your enquiry and marketing messages about our services.

Message Frequency

Message frequency varies depending on your interaction with our service. You may receive up to 5 messages per week.

Message and Data Rates

Message and data rates may apply. Contact your mobile carrier for details.

Opt Out Instructions

You can cancel SMS messages at any time by replying STOP to any message you receive from us. After you reply STOP we will send you one final message to confirm you have been unsubscribed. You will not receive any further SMS messages from Kladra unless you opt back in.

Rejoining Instructions

If you would like to receive SMS messages again after opting out, reply START to any previous message or contact us directly.

Help Instructions

Reply HELP to any message for assistance. You can also contact us at hello@kladra.com.

Privacy

Your information is handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing purposes.

Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Service Terms

Billing

Subscriptions begin with a trial period during which no payment is charged. After the trial ends, your card will be billed automatically each month at the rate shown at signup.

Cancellation

You may cancel at any time with no penalty and no notice period. Cancel by contacting us directly. Upon cancellation, access to the AI receptionist and any related automations ends immediately, and all associated data, configurations, and call routing are deactivated.

Ownership

Kladra retains ownership of the underlying system, templates, and technology. Subscribing grants you use of the service, not ownership of the software itself.

Liability

Kladra is not liable for missed calls, lost leads, or business outcomes resulting from system downtime, third party service outages, or inaccurate information provided by the caller. Our total liability under this agreement is limited to the fees paid in the 3 months prior to any claim.

Changes

We may update these terms from time to time; continued use after changes constitutes acceptance.